What should I do if my product has melted during shipping?

Since our products are made without harsh chemical emulsifiers and binders, the natural ingredients in the lotions may melt and/or separate when exposed to temperatures over 76-80 degrees Fahrenheit (if you’ve ordered coconut oil through the mail before, you’ve likely seen this occur). Please don’t worry 🙂 If you receive your item and it has […]
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Can I track my shipment?

Yes! Once your order has been processed, you will receive an email from Ziemia with a USPS shipping tracking number. Use the USPS Shipping Tracking Tool to follow your package to your location.
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Is your website secure?

Yes! Transactions on this website are protected with up to 256-bit Secure Sockets Layer (SSL) encryption. For more information, click the “GoDaddy Verified & Secured” image link located at the bottom of any page (located in the footer).
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Can I sell your products in my store?

We love adding new retailers to our list. If you are a brick-and-mortar store in the US, please send an e-mail to [email protected] or call us at (855) 494-3642 for a wholesale application. Note that we currently do not export wholesale orders outside the US. After we receive your wholesale application and approve your account, […]
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